24/7 CALL CENTER & ANSWERING SERVICE. When Opportunity Calls, CCI Answers

100% Customized to YOUR business


24/7 Call Center Services

Our agents are here for you and your clientele 24/7. From order entry to night nurse triage – we customize exactly for your business.

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Complete Secretarial Services

Enjoy the benefits of a secretary – typing, proofreading, scheduling and more – without the cost of hiring a full time employee.

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Scheduling & Organizing

We ensure every message is delivered to you, appointments are promptly put in the calendar and more – we keep your business organized.

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Completely customized to fit your business.

At Central Communications Inc. we’re here to make your business run smoother and more efficiently. We’re far more than just an answering service. We care about your company and its success. Our services are extensive and completely customizable to fit your needs. Our agents are available 24/7, 365 days a year for a wide variety of tasks such as answering incoming calls, organizing your appointments, typing and proofreading important documents and more. If you’re running a medical office, we’ve developed a night nurse partnership and are able to send messages to physicians in emergency situations.

You can trust our consistency.

Our services are up and running at all times. We pride ourselves on maximum reliability with advanced technologies such as:

    • A 5 tier Uninterruptible Power Supply (UPS)
    • Fully Hot-Swappable Equipment Spare Parts Inventory
    • 24-hour Vendor Support
    • Interconnected Dual Generator Back-up
    • Redundant Dual Internet and Telephone Connections

Rest assured knowing that each and every call will be answered, completely customized to fit your needs.

Award-Winning Services

Customized Support

Available 24/7/365

With more than 30 years experience, our customization and personalization is unmatched.

Our top services include:

  • 24/7 call center and answering service
  • Remote receptionist
  • Order entry processing
  • Appointment reminders
  • Wake up calls
  • Mailings
  • Typing and proofreading documents
  • Voicemail/announcements
  • Message delivery and retrieval
  • Web-based appointments and scheduling
  • Medical-based answering and crisis center
  • And more!

Please don’t hesitate to contact us today for a free consultation and more information about our services.

Additionally, you can call us directly at 800-397-8809 / 203-846-4343, visit our office at 12 Oakwood Avenue, Norwalk, CT 06850, or send us an email at customerservice@ccianswers.com.