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CCI's Facility

Our custom-designed business call center headquarters are located in Norwalk Connecticut.

Facility Features:

  • Ultra-high-speed digital telephone switch and ACD system
  • Enhanced capacity voice mail system
  • UPS (Uninterrupted Power Supply)
  • 2 interconnected power generators
  • Triple internet connections
  • special lighting
  • acoustical ceiling tiles
  • air handling system

Facility Benefits:

  • Redundancy: The on-site UPS, generators and spare communications equipment components combine to provide complete system redundancy.
  • Nearly 100% uptime for virtually every aspect of our operations (UPS Generators)
  • 24/7/365 operation (lighting, acoustics, ventilation)
  • Health and efficiency of our dedicated staff (healthy environmental work conditions)