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About Central Communications

Over 30 Years of Trusted, Award-Winning Communication Support
—Customized for Every Business We Serve.

Our Story

CCI Founder Peter Orvis

30+ Years of Trusted Service

Central Communications Inc. (CCI) was founded over 30 years ago to meet the growing demand for reliable, round-the-clock business support. Our mission has always been simple: ensure every client call is answered—24/7.

Started by Peter Orvis, CCI evolved from a small bilingual team into an award-winning call center known for its personalized service. With dedicated staff, custom protocols, and ongoing training, we’ve earned the Award of Excellence from the TeleMessaging Association eight years in a row.

Today, we blend proven experience with modern technology to deliver fast, reliable, and scalable communication solutions—helping businesses stay connected and trusted.

30+

Years in Business

100+

Happy Clients Nationwide

8x

Award of Excellence Winner

"My company has used Central Communications for several years. They are completely reliable, very friendly to my customers and very accurate with their information. We are in the business of obtaining new customers on a daily basis, Central Communications always relays these calls directly to the appropriate party so a call can be returned promptly. I highly recommend them as an answering service."

Lisa Palumberi
New England Carting

"Because of the delicate nature of our services, it is essential for us that our hotline's first responder is sensitive to the people we serve and quick when reaching out to counselors on call. Central Communications, Inc. often exceeds our expectations. Their professionalism provides us with the peace of mind of knowing that our hotline service is in good hands."

Ivonne Zucco
Executive Director

The Center for Sexual Assault Crisis Counseling and Education

Partnering with Central Communications has been a positive experience for our customers and us. Their attention to detail in all areas of our business has been outstanding. Everyone at Central Communications represents Gault Energy & Stone with the same high level of professionalism as our employees. We are confident leaving our customers in their hands.

Jim Hickey
General Manager
Gault Energy

“Central Communications has become a true extension of our customer service team. Their after-hours support is prompt, professional, and consistently helpful. Since integrating with our revaluing system, they've impressed us with proactive problem-solving and dedication to customer care. Their initiative and reliability are exactly why we continue to trust them with our business.”

Elise Culver
Customer Service Manager
Service Directions, Inc.

“Enlisting Central Communications as our answering service was one of our best decisions. They’re responsive, detail-oriented, and handle every situation with accuracy. Their team adapts to constant changes and represents our company professionally. I never hesitate to refer them, knowing they consistently deliver excellent service to us and our customers.”

Mike Gill
Economy Fuel LLC

“Our company has been in business since 1989. Until 2005, we used a local answering service—until it was bought by a national provider, and the transition was a nightmare. Thankfully, we found CCI. Their courteous, caring team consistently supports our customers and adapts to our needs. We couldn’t be more satisfied.”

Sheri Testa,
Partner Testa Refrigeration, LLC
Danbury, CT

“Dear Ann, we’d like to commend you and your team for the outstanding service you provide. Our previous answering service never came close to CCI’s professionalism and care. You’ve not only improved our customer experience but also helped us save significantly. We truly appreciate your continued dedication and quality support.”

Sincerely,
Frank Cortese, Manager
New England Oil Company

“Our office has worked with Central Communications for over 7 years, and they've consistently been professional, responsive, and easy to work with. Their staff are well-trained and adapt to our specific needs without forcing us to change how we operate. Unlike other services, CCI treats us like a true partner—always focused on solving issues collaboratively and delivering reliable, courteous support every time.”

Jean Tsaparakis
Office Manager
Park Street Pediatrics, LLC
Norwalk, CT

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